Welcome to Glass Jaw
Eric Dezenhall's analysis and commentary on crisis management, media, business and culture
Welcome to Glass Jaw, a new Substack written by Eric Dezenhall and the team at Dezenhall Resources, a crisis management and strategic communications firm based in Washington, DC.
The blog gets its name from Eric’s most recent book on crisis management, Glass Jaw: A Manifesto for Protecting Fragile Reputations in an Era of Instant Scandal. In this forum, we seek to apply the lessons and insights from the book to every day news cycles. Eric and his team will offer commentary and analysis on corporate crises, reputational scandals, business and financial news and cultural phenomena.
Thanks for stopping by! Please consider subscribing (free of charge!); we won’t spam you with emails, but may circulate weekly or bi-weekly roundups of key content. Our goal is to enrich our understanding of how the modern crisis and media landscape affects businesses, investors, government entities, the media and individuals.
That’s a lot to cover — Stay tuned.