Glass Jaw

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Here’s my new business model: I’m going to meet with venture capitalists wearing only a Speedo and a monocle and ask for a billion dollars. I don’t know…
Eric Dezenhall
George Santos is taking up more space in my head than he should. Elizabeth Holmes had the same effect on me a few years ago. I have a fascination with…
Eric Dezenhall
I’ve been following the murder trial of South Carolina lawyer, Alex Murdaugh, for a few reasons. The first is that I am riveted by true crime. The…
Eric Dezenhall
The Johnny Depp - Amber Heard defamation trial may be salacious, but it may also be something else: a bellwether. Individuals and businesses facing…
Eric Dezenhall
I like movies about journalism because I live these dramas and enjoy comparing what I see on the screen with what I’ve experienced. I just watched She…
Eric Dezenhall
One of my favorite mental parlor games is war-gaming what it would be like to have certain institutions and people as crisis management clients. I…
Eric Dezenhall
My friend directed me to a story in the New York Times about Elizabeth Koch, daughter of billionaire Charles Koch. After suffering considerable personal…
Eric Dezenhall
I feel like there has been an avalanche of books and articles about how wonderful apologies are, and I’ve taken to hate-reading them because of their…
Eric Dezenhall
Another poll was recently released on how the reputations of certain companies had slipped in the proverbial rankings. One of the companies named was…
Eric Dezenhall
A journalist friend following the controversy at Disney and the Florida education law asked me if I thought conservative parents would stop watching…
Eric Dezenhall
I told my colleagues that I didn’t want to go to another lunch meeting to get charismaed by another would-be Steve Jobs. Perhaps I’m getting old and…
Eric Dezenhall
When people find out I’m in the crisis management business, they tend to ask one question: Do the people and institutions that get in trouble admit they…
Eric Dezenhall
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