Glass Jaw

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My friend directed me to a story in the New York Times about Elizabeth Koch, daughter of billionaire Charles Koch. After suffering considerable personal…
Eric Dezenhall

February 2023

I’ve been following the murder trial of South Carolina lawyer, Alex Murdaugh, for a few reasons. The first is that I am riveted by true crime. The…
Eric Dezenhall
I feel like there has been an avalanche of books and articles about how wonderful apologies are, and I’ve taken to hate-reading them because of their…
Eric Dezenhall

January 2023

When people find out I’m in the crisis management business, they tend to ask one question: Do the people and institutions that get in trouble admit they…
Eric Dezenhall
George Santos is taking up more space in my head than he should. Elizabeth Holmes had the same effect on me a few years ago. I have a fascination with…
Eric Dezenhall
I like movies about journalism because I live these dramas and enjoy comparing what I see on the screen with what I’ve experienced. I just watched She…
Eric Dezenhall

December 2022

There is a myth that companies are pure capitalist enterprises guided only by profit. It’s trickier than this. My experience has been that while profit…
Eric Dezenhall

November 2022

Here’s my new business model: I’m going to meet with venture capitalists wearing only a Speedo and a monocle and ask for a billion dollars. I don’t know…
Eric Dezenhall

October 2022

It is challenging to write a crisis management newsletter without mentioning one of the biggest ongoing crises playing out in the media today – the…
Mike Bova
It’s no longer breaking news that we’re living in a self-involved and self-documenting culture as if whatever civilization comes after us will be…
Eric Dezenhall
I told my colleagues that I didn’t want to go to another lunch meeting to get charismaed by another would-be Steve Jobs. Perhaps I’m getting old and…
Eric Dezenhall

September 2022

The Democrats are poised to sweep the midterms. Tom Brady and Giselle Bundchen are on the outs. The feud between the princes has resulted in sobbing…
Eric Dezenhall
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