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Economy-size Redemption is Enough
My friend directed me to a story in the New York Times about Elizabeth Koch, daughter of billionaire Charles Koch. After suffering considerable personal…
Eric Dezenhall
Mar 1
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Economy-size Redemption is Enough
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February 2023
Wait Till They Get a Load of Me!
I’ve been following the murder trial of South Carolina lawyer, Alex Murdaugh, for a few reasons. The first is that I am riveted by true crime. The…
Eric Dezenhall
Feb 24
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Wait Till They Get a Load of Me!
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How Sorry Are You? (Not Enough)
I feel like there has been an avalanche of books and articles about how wonderful apologies are, and I’ve taken to hate-reading them because of their…
Eric Dezenhall
Feb 14
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How Sorry Are You? (Not Enough)
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January 2023
Self-Immunity is the Seed of Scandal
When people find out I’m in the crisis management business, they tend to ask one question: Do the people and institutions that get in trouble admit they…
Eric Dezenhall
Jan 31
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Self-Immunity is the Seed of Scandal
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George Santos and I Go to Wimbledon
George Santos is taking up more space in my head than he should. Elizabeth Holmes had the same effect on me a few years ago. I have a fascination with…
Eric Dezenhall
Jan 26
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George Santos and I Go to Wimbledon
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Villains, Victims and Vindicators in Media Movies
I like movies about journalism because I live these dramas and enjoy comparing what I see on the screen with what I’ve experienced. I just watched She…
Eric Dezenhall
Jan 11
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Villains, Victims and Vindicators in Media Movies
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December 2022
Balenciaga and the Bondage of Culture
There is a myth that companies are pure capitalist enterprises guided only by profit. It’s trickier than this. My experience has been that while profit…
Eric Dezenhall
Dec 7, 2022
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Balenciaga and the Bondage of Culture
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November 2022
Bankman-Fried and the Rise of Shtickbait
Here’s my new business model: I’m going to meet with venture capitalists wearing only a Speedo and a monocle and ask for a billion dollars. I don’t know…
Eric Dezenhall
Nov 18, 2022
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Bankman-Fried and the Rise of Shtickbait
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October 2022
What Adidas and Gap Tell Us About the Celebrity Crisis Business
It is challenging to write a crisis management newsletter without mentioning one of the biggest ongoing crises playing out in the media today – the…
Mike Bova
Oct 27, 2022
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What Adidas and Gap Tell Us About the Celebrity Crisis Business
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The Grease Pit and the Garbage Pail
It’s no longer breaking news that we’re living in a self-involved and self-documenting culture as if whatever civilization comes after us will be…
Eric Dezenhall
Oct 18, 2022
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The Grease Pit and the Garbage Pail
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The Rise of the Charismartist
I told my colleagues that I didn’t want to go to another lunch meeting to get charismaed by another would-be Steve Jobs. Perhaps I’m getting old and…
Eric Dezenhall
Oct 12, 2022
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The Rise of the Charismartist
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September 2022
Nobody Knows Anything
The Democrats are poised to sweep the midterms. Tom Brady and Giselle Bundchen are on the outs. The feud between the princes has resulted in sobbing…
Eric Dezenhall
Sep 30, 2022
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Nobody Knows Anything
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